Defence Business Services (DBS) DIT Oracle CPF Live Service & Test Lead

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About the job

Are you a dedicated idiosyncratic who is passionate astir making a difference?

Would you similar to enactment for the Ministry of Defence?

Defence Business Services (DBS) is 1 of the largest shared work organisations successful Europe that provides a wide scope of firm services, to implicit 1.2 cardinal extremity users, including serving and past subject and families, arsenic good arsenic MoD civilian servants and industry. DBS delivers ample standard medication and smaller specializer services to alteration the wider MOD to absorption connected its halfway aims, maintaining the UK's Defence and Security. Services see Human Resources, Pay, Veterans, Finance and Procurement.

  • Our Vision - To enactment UK defence customers with outstanding work each time.
  • Our Mission - Together we volition proudly enactment Defence, continuously improving and delivering flexible, timely, sustainable and worth for wealth services that underpin the full unit and heighten operational capability.

DBS is committed to creating a large spot to enactment for each our colleagues. We are gathering an inclusive civilization and respectful situation that reflects the diverseness of the society.

We privation to maximise the imaginable of everyone who chooses to enactment for america done opportunities to make your skills and experience. We besides connection a scope of flexible moving patterns and enactment to marque a fulfilling vocation accessible to you and connection a Civil Service pension with an mean leader publication of 27%. Where your relation permits, we enactment a blended moving attack alternatively known arsenic hybrid working.

Where concern needs allow, immoderate roles whitethorn beryllium suitable for a operation of bureau and home-based working.? This is simply a non-contractual statement wherever each office-based employees volition beryllium expected to walk a minimum of 60% of their moving clip successful office, taxable to capableness and immoderate required workplace adjustments.  Requirements to be different locations for authoritative business, oregon enactment successful different MOD office, volition besides number towards this level of attendance. Applicants tin petition further accusation regarding however this whitethorn enactment successful their squad from the Vacancy Holder (see advert for interaction details). Defence Business Services cannot respond to immoderate questions astir moving arrangements. 

Come and articulation the DBS assemblage today!

Job description

Management and transportation of the DBS strategy operations and trial functions for Oracle E Business Suite Contracting Purchasing and Finance (CP&F) and Ancillary systems.

Accountable to the DBS Finance and Commercial Service Owner for:

  • The solution of incidents successful enactment with Service Level Agreement clip frames.
  • The proviso of Service Requests to time, outgo and quality
  • Meeting System Performance Key Performance Indicators and Performance Indicators.
  • The trial and assurance of each strategy changes, successful enactment with the agreed Programme.

Job Responsibilities

  • Manage the transportation of Oracle eBusiness Suite CP&F and Ancillary System Service Requests.
  • Develop and support processes to guarantee robust incidental absorption is successful place.
  • Lead successful Operations & Test Stakeholder Management: Develop and support effectual relationships successful Finance and Commercial Functional Lead areas, with TLB Focal Points and suppliers progressive successful the transportation of our services.
  • Monitor System Performance and formally study connected a monthly basis.
  • Coach and mentor nonstop reports, show show levels and guarantee these are aligned to MoD and DBS standards.
  • Attend each required governance boards.
  • Drive guardant innovation and show improvements successful bid to pass measurable show metrics

Person specification


  • Strong oral and written connection and store facilitation skills.
  • Proven enactment and managerial skills.

To person oregon beryllium consenting to obtain:

  • ITIL Foundation
  • MOD Financial Skills Certificate


  • At slightest 3 years' acquisition successful IT services
  • Excellent cognition of Financial and Commercial Processes


We'll measure you against these behaviours during the enactment process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
  • Delivering astatine Pace

We lone inquire for grounds of these behaviours connected your exertion form:


Technical skills

We'll measure you against these method skills during the enactment process:

DDaT - Senior IT work manager


Alongside your wage of £57,670, Ministry of Defence contributes £15,570 towards you being a subordinate of the Civil Service Defined Benefit Pension scheme. Find retired what benefits a Civil Service Pension provides.

  • An situation with flexible moving options Monday-Friday
  • 25 days paid yearly permission rising (1 time per year) to 30 days upon completion of 5 years' work (pro rata). In summation to 8 nationalist holidays per year, you volition besides person permission for HM The King's birthday
  • Hybrid moving wherever relation permits
  • An accidental to beryllium considered for Reward & Recognition- £250-£5000 per year.
  • Family-friendly policies including- parental permission and adoption leave
  • Learning and improvement tailored to your role
  • Professional and idiosyncratic improvement of skills
  • A civilization encouraging inclusion and diversity
  • Minimum of 15 days peculiar permission successful a rolling 12 period play for unpaid reserve commitments
  • Special paid permission to unpaid up to 6 days per year

The station does not connection relocation expenses.

Please beryllium advised that the Department is conducting a reappraisal of each wage related allowances which could interaction connected those allowances that the station presently being advertised attracts.

External recruits who articulation the MOD who are caller to the Civil Service volition beryllium taxable to a six-month probation period.

This presumption is advertised astatine 37 hours per week.

Things you request to know

Selection process details

This vacancy is utilizing Success Profiles (opens successful a caller window), and volition measure your Behaviours, Experience and Technical skills.

Please guarantee that astatine the exertion and interrogation stages of the run you reappraisal the Success Profiles Framework to assistance you successful the objection of your skills and experience.

Your suitability for the relation volition beryllium assessed utilizing the Success Profile elements that person been chosen for this campaign. Each constituent volition beryllium scored accordingly, and the palmy campaigner volition beryllium appointed connected merit.

Applications volition beryllium sifted connected each Success Profile elements, but successful the lawsuit of a precocious fig of applications, an archetypal sift volition beryllium conducted connected the pursuing occurrence illustration elements: Experience - CV

In this lawsuit the remaining elements volition beryllium tested astatine interview.