Desktop Support Analyst- Bank- City London

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Job Description

Desktop Support Analyst - Bank - City London

We are looking to enlistee a Desktop Analyst with astatine slightest 5 years acquisition of moving successful Desktop Support from 1 st to 3 rd level successful a banking environment.

You ideally person acquisition of moving wrong a banking situation and knowing the banking arena.

Responsible for the afloat scope of idiosyncratic support, including desktop and peripheral hardware support, exertion support, web connectivity and distant connectivity.

Remote and telephone enactment of mobile/European users volition besides beryllium required.

Work wrong the Service Desk squad successful supporting and delivering each facet of services

-1 st /2 nd enactment act (capable of basal origin analysis)

-Remote subdivision enactment utilizing Remote Assistance

-Active Directory idiosyncratic starter/leaver process

-Customer facing, enactment of interior banking staff, VIPs

-Maintenance and enactment of desktops, laptops, Blackberry's

-SLA targets

-Ad-hoc task involvement

Main skills required are:

-Experience supporting desktop platforms for banking environments

-Experience successful operational deployments. Desktop, operating strategy refresh cycle

-Service Desk summons software

-Market information products

-ITIL, Microsoft certifications advantageous

-Maintains manufacture recognised skills done grooming oregon self-study methods

Technical Skills

-Supporting Microsoft operating systems, bureau suite

-TCP/IP, basal networking skills

-Root origin investigation and remediation


-Windows 7

-Office 2013

-Xenapp published applications, support

-Desktop hardware, laptops, Blackberry's deployments

Salary for this relation volition beryllium successful the portion £40K - £50K.

The Client is based successful the City London - adjacent to Liverpool Street.

Please nonstop your CV to america successful Word format on with wage and availability.