IT Helpdesk Technician

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Our exertion focussed secondary schoolhouse and sixth signifier are looking for a Senior IT Helpdesk Technician to articulation the squad successful providing 2nd enactment act for staff, students, parents and different involvement holders This is simply a fantastic developmental accidental for anyone who is keen to make their existing skills successful a wide scope of technologies whilst moving successful a highly successful, exertion focussed environment.

You volition request a minimum of level 3, oregon preferably level 4 successful an IT related taxable (A-Levels/ BTEC oregon apprenticeship) At slightest 2 years’ acquisition successful a applicable IT relation – acquisition assemblage would beryllium a bonus.

The postholder volition articulation a dynamic, friendly, and supportive squad wrong a schoolhouse that is known for being an capitalist successful radical and technology. The palmy campaigner volition beryllium moving with a wide scope of technologies including:

Office 365 and Azure AD
iOS and MacOS
Mobile Device Management (Microsoft Intune)
Windows Server (2019/2022) and Desktop (10/11)
Virtual Servers (vSphere & VMWare)
Wired and Wireless Networks (Aruba, Cisco and VLANs)
VOIP Telephony (3CX)
Filtering, Firewall and VPN (Smoothwall)
CCTV (Hikvision)
Mobile Device Management (Intune and Mostyle)
Door Control (Paxton and IDStore)
Active Directory, DNS, DHCP, Group Policy
Print Management (PaperCut MF)
Classroom Technologies
Understanding of networking principles

Knowledge of:

Windows 10/11 Desktop Support
Windows Server 2019/2022 Server
Virtual Machines (ideally VMWare and/or Hyper-V)
Active Directory, DNS, DHCP, and Group Policy
Wired & Wireless Networking (ideally Aruba and/or Cisco)
Switching and routing, VLANS, wireless networking
Mobile Device Management (ideally Microsoft Intune and/or Mosyle)
MacOS and iOS
Print Management (ideally PaperCut MF)
VOIP (ideally 3CX)
Door Access Control (ideally Paxton and/or IDStore)
Firewalls, Filtering and VPNs (ideally Smoothwall)
CCTV (ideally Hikvision)
PowerShell and Scripting