Microsoft Dynamics Support Engineer (SC Cleared)

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Microsoft Dynamics 2nd Line Application Support

Outside IR35


SC Clearance Required

3months+ (likely further extensions)


* Initial cognition transportation from erstwhile supplier partner

* Service enactment and probe & solution of incidents

* Any enactment required to support a unchangeable and effectual work including supporting patching and immoderate applicable upgrades

The Role

- Day-to-day enactment of services providing 2nd enactment exertion enactment via established Service Now resolver groups. Standard enactment hours are 09:00 - 17:00 Monday - Friday excluding weekends and slope holidays.

- Familiarisation with the MS Dynamics 365 Portfolio to code and actively enactment done the prioritised incidental backlog unneurotic with extremity client.

- Working collaboratively with extremity lawsuit utilizing DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and support the unrecorded services.

- Responding to incidents arsenic per lawsuit Incident Management processes.

- Management of the services utilizing modular work absorption processes including, but not constricted to, incident, occupation and alteration comprising of:

* Triage

* Resolving MS Dynamics 365 Configuration defects

* Raising Service-now tickets for downstream issues arsenic required

* Raising Microsoft enactment calls for immoderate MS Dynamics 365 Product Issues.

Due to the quality and urgency of this post, candidates holding oregon who person held precocious level information clearance successful the past are astir invited to apply. Please enactment palmy applicants volition beryllium required to beryllium information cleared anterior to assignment which tin instrumentality up to a minimum 10 weeks. LA International is simply a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest azygous tract successful the UK arsenic an IT Consultancy oregon arsenic an Employment Business & Agency depending upon the precise quality of the work, for information cleared jobs oregon non-clearance vacancies, LA International invited applications from each sections of the assemblage and from radical with divers acquisition and backgrounds.

Award Winning LA International, victor of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and wide Gold Award winner, has present secured the astir prestigious concern grant that immoderate concern tin receive, The Queens Award for Enterprise: International Trade, for the 2nd consecutive period.