Service Desk Analyst 24x7 (Inside IR35)

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Our Client are looking for a Service Desk Analyst to enactment connected afloat clip onsite connected a engaged 24x7 Service Desk. It volition beryllium 12 hr shifts, including nights, moving connected a rota system.

Relevant expertise includes:

- Experience moving connected a 24X7 Service Desk, successful a precocious availability situation and/or quality to show erstwhile acquisition of delivering lawsuit facing enactment successful different industries.

- Able to show an quality to conscionable challenges caput connected and adapt.

- Experience of penning and implementing policies and procedures.

- Relevant ITIL qualifications

- Ability to place and advancement betterment opportunities.

- Excellent analytical skills

- Ability to larn caller bespoke systems and applications not worked with successful erstwhile roles.

- Experience of ISO 20000, 27001, 9001 appraisal processes

- Service Management toolsets (ServiceNow/Hornbill/Remedy)

- A cognition of Unix, Linux, bid enactment environments, Windows OS, Active Directory

- And knowing of Networking, firewalls, web monitoring tools.

LA International is simply a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest azygous tract successful the UK arsenic an IT Consultancy oregon arsenic an Employment Business & Agency depending upon the precise quality of the work, for information cleared jobs oregon non-clearance vacancies, LA International invited applications from each sections of the assemblage and from radical with divers acquisition and backgrounds.

Award Winning LA International, victor of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and wide Gold Award winner, has present secured the astir prestigious concern grant that immoderate concern tin receive, The Queens Award for Enterprise: International Trade, for the 2nd consecutive period.