ServiceNow Technical Support - London

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Job Description

ServiceNow Technical Support - London

We necessitate a ServiceNow Technical Support Analyst with 8+ years (SA / M Level);- 2.5 to 3 years of ServiceNow applicable experience.

Job Description :

  • Service present Implementation Specialist & Admin
  • Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional ) )
  • Good Communication and presumption skills, Client handling.
  • Java Scripting cognition and hands connected acquisition connected it.
  • Hands-on with ITIL Process implementation.
  • Service-now for customized Application Design & Development.
  • Hands-on method transportation including required documentation of cost-effective Service-now solutions, Ability to make and Modify Workflows.
  • Hands-on design, improvement and deployment acquisition with the Service-now platform.
  • Hands-on migrating information from antithetic tools into ServiceNow.
  • Hands-on to SNow Integration
  • Good astatine creating required accusation for Reporting and Dashboards
  • Knowledge of ITIL methodologies and processes.

Technical Expertise :

  • Creation of publication based Assignment and Approval rule.
  • Creation of Business Rule, UI Action by utilizing Glide script.
  • Creation of Glide Record entity and usage of respective different important objects arsenic these objects are created for you erstwhile your publication is called.
  • Creation of customized related list.
  • Creation of Access Control List with the assistance of Scripting.
  • Creation of Script based UI Policy and Client Script.
  • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
  • Querying the array by utilizing Glide Record
  • Referencing Glide List
  • Debugging script
  • Creating and customizing UI and pages utilizing Jelly
  • Working with analyzable Log Files.
  • Render forms, lists, UI Pages, and galore different things successful Service-now.com with the assistance of Jelly
  • Designing of Macros and Formatters.
  • User Administration
  • Web Service Integration
  • User Interface Level Integration
  • MID Server Integration
  • Use of Import Sets for information loading from outer record oregon database to the service-now.com

Knowledge of ITIL V3 processes

This is simply a 3 period declaration based successful Central London.

Please guardant your CV successful Word format.


Contact Name:

Reference: TJ/5946/NJ0011

Job ID: 3312822

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