Technical Support Engineer- Holborn London

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Job Description

Technical Support Engineer - Holborn London

As a Technical Support Engineer you volition person astatine slightest 2 to 5 years hands-on acquisition successful Technical Support.

You volition supply effective, high-quality method enactment to the Company's rapidly increasing planetary lawsuit base.

The Technical Support Engineer is simply a earthy occupation solver who is capable enactment patiently and efficiently with hundreds of customers, exponential postulation maturation and millions of impressions per month.

The relation volition impact supporting some method and non-technical extremity users, portion besides contributing to programming and documentation projects, arsenic required.

This is simply a large presumption for idiosyncratic aboriginal successful their Development career: you person immoderate acquisition successful lawsuit work and bask resolving people's problems.

Main responsibilities and qualifications:

Extremely beardown connection and follow-up skills.

You tin talk some technologist and human.

Speaks and writes English fluently.

Self-driven and thrives successful a fast-paced environment.

Shows initiative; works hard and leads by illustration arsenic portion of a greater team.

Brings caller ideas to the array astir the enactment process and architecture; is capable to instrumentality them if needed!

Great enactment skills and quality to program ahead.

Must beryllium a originative occupation solver; capable to deliberation extracurricular the container erstwhile challenging enactment issues appear.

Customer focused mentality required; you emotion helping different radical and spot however they marque large usage of our products.

Awareness of API, iOS SDK, JS SDK Experience querying/searching databases, preferably MySQL/SQL.

Moderate experience/understanding of web technologies, including CSS, HTML, and XML, and JavaScript connection and concepts..

Familiarity with Git, specified arsenic GitHub, Bitbucket, oregon different mentation power platform. Troubleshooting (especially erstwhile clip is of the essence).

Strong quality to retrieve humanities information from aggregate sources. 2 - 5 years acquisition successful lawsuit service/support role

Salary for this relation volition beryllium £35K - £38K.

Please nonstop your CV to america successful Word format on with salary.