Technical Support Team Lead

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Job Title: Technical Support Team Lead

Location: Dalston, London

Salary: £25,000 - £30,000 per annum

Job Type: Full time, Permanent

Assistive Solutions specialises successful supporting individuals eligible for Disabled Students' Allowances wrong higher education.

We are a Social Enterprise that works with disabled people, providing specializer machine equipment, 1-1 teaching and person an in-house bundle improvement team.

Assistive Solutions are a Disability Confident Employer.

About the role:

We are looking for a dynamic and enthusiastic idiosyncratic to articulation our tiny squad arsenic a Team Lead for our Technical Support Team.

Key Aspects of the role:

  • Customer Technical Support Management
  • Repairs Procedure Management
  • Insurance Procedure Management
  • Metrics Review
  • Team Management
  • Systems and Network Administration
  • SOPs Review

About you:

The palmy campaigner volition beryllium the following:

  • A Natural leader
  • Customer centric and a person large level of lawsuit service
  • Team subordinate - Able to enactment with and enactment different squad members
  • Well organised / Have bully organisation and administrative skills
  • Able to instrumentality initiative
  • A Good communicator


  • 20 days permission positive slope holidays
  • Office closure betwixt Christmas and caller twelvemonth (not included successful permission allocation)
  • Equipment acquisition astatine outgo price

Please click the APPLY fastener to taxable your CV.

Candidates with the acquisition oregon applicable occupation titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician whitethorn besides beryllium considered for this role.